What is Robotic Process Automation (RPA)?
RPA is a robotic software which creates “virtual” robots that automate repetitive, rule-driven human activities within business processes. It replicates the actions of a human being interacting with the user interface in the same way that a human would.
Get work done when you are not around or even if you are around !!!
Using RPA, Bots can work across multiple IT applications to complete business process flows at any time of the day, everyday. With 100% accuracy and no question of getting tired or bored. Bots can work 24*7 with same consistency.
In every organisation, there are processes which can be automated. This results in huge productivity increase and hence allows you to concentrate on more quality work.
Beside typical horizontal processes, there are other organisational activities that can fall easily under the scope of automation strategy of a company.
HR Services:
Resume screening, various form filling, on-boarding/off-boarding, update employee information, time-sheet submission and approval, Payroll processing etc.
Finance and Accounting:
General accounting, operational accounting, reporting. Automate account openings and closings, managing audit requests and processing claims etc
IT Services:
Back-up and restoration, Password reset/unlock, Batch processing, Email processing and distribution, Software deployment etc.
Supply Chain:
Inventory management, Invoice and Contract management, Work order management, Returns processing tracking shipments etc.
Customer Service:
Automate contact centre tasks, verifying e-signatures, uploading scanned documents and verifying information for automatic approvals or rejections
Reporting and Monitoring:
Report generation and scheduling, compile data from multiple documents/ systems, Application monitoring, log maintenance etc.
Benefits of RPA:
- Reduce burden on IT – Does not disturb underlying systems
- Highly accurate – Less prone to errors and function with uniformity
- Faster execution time – Better use of staff for higher-value tasks
- Reliable – Bots can work 24*7
- Highly scalable – Scale-up/scale-down is just a click away
- Consistent – Predictable time for repetitive tasks
- Compliance – Follow rules to provide audit free trial
- Very cost effective
- No coding required – Programming skills are not required
Start your RPA journey… here is how we can help
We will work with you in identifying the automation opportunity in your organization.Once identified, we will analyze and recommend the automation approach with Return on Investment (ROI), timeline, cost etc.
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