To err is human. This proverb can never be denied. Even geeks may have a pitfall sometimes. When pointing on organizations, most of the manual works are done by the employees where there is a chance of repetitive blunders. How to avoid them was a wavering question in the minds of the employers a few decades ago. But, now the worry is full stopped with the availability of the Robotic Process Automation software in the market. This RPA automates processes and tasks that are performed by humans usually.
What does RPA do?
Daily tasks are performed by the employees on the RPA software that are automated using the BOT. BOT is a.k.a “Robot” a program that works as an agent for a user or another program or imitates human activity. Programs are present on the internet which are otherwise called crawlers or spiders. They do access the websites and collect their content for search engine indexing purpose. The RPA saves more time and human efforts to the core extent. This cost-effective software includes scalability, platform independence, and intelligence as its key facets. The RPA is designed in such a way to improve the customer experience along with agile performance, improved efficiency in daily activities in every venture. RPA is being an imperative automation tool driving digital transformation.
Types of RPA:
- Hybrid RPA: This holds the combined potential of both attended and unattended automation tools.
- Attended automation: Human interference is required while performing the automation process
- Unattended automation: This intelligence tool has decision-making capacities.
How does RPA stand differently from other enterprise automation tools?
Programming is the basic of the traditional automation and it completely relies on APIs and various integration methods to combine different systems whereas RPA imitates a user’s action at the User Interface Level. There is certainly no need for intricate programming and testing efforts in RPA. It focuses on easy to do “Record and Play” kind of automation and comparatively has a faster turnaround time than the traditional automation. The core benefit of RPA is it can be tailored for a particular user say for example BOT can read an email, gather information, and reply back to the mail.
What to consider while selecting RPA?
Check out its user-friendliness, scalability, price, support and maintenance services provided by the company, industry-specific and tool smartness. Every RPA should include capabilities such as Decision making, communicating with other systems in the way of screen scrapping or API integration and Interface for BOT programming.
Since huge technologically-advanced solutions are brought out by RPA to businesses across the world, the operating models that follow automation whether offshore or in-house will drastically cut down the costs with improved quality. Most of the companies are using RPA in creative ways for making their teamwork efficiently to bring out real improvements for their ventures and end-users.